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Cancellation, Returns & Refunds Disclosure

Please choose carefully before placing your order. We do not offer refunds, exchanges, or cancellations on any personalised, custom-made, or printed goods once production has begun.

All personalised items are made specifically to order and cannot be resold. As such, we are unable to provide a refund or replacement unless the item is faulty or an error has occurred on our part.

If you believe your item is faulty or incorrect, please contact us within 7 days of receiving your order so we can review and resolve the issue.

By placing an order, you acknowledge and agree to this policy.